Return Policy
Change of Mind: You can return your purchase within 30 days of receipt if you've had a change of heart, no longer require the product, or accidentally ordered the wrong item. The product must be in its original condition, and return shipping costs are the responsibility of the customer. If the item is not in its original condition, the refund amount will be contingent upon the condition of the item. Additionally, the shipping costs incurred on us when shipping your order will also be deducted from the total refund amount.
Prior Approval Required: Please reach out to us to initiate the return process. Please note that returns requested after 30 days from the date of purchase may be subject to denial at our discretion. Items must be returned within 14 days when approval is given.
Exchange Policy
If you've purchased an incorrect item, we're happy to facilitate an exchange for the correct one. You'll need to return the item yourself and cover the shipping costs for the replacement as well. Please ensure the item being returned is in its original, undamaged, and unused condition. In the event of any damage or use to the item, you'll be required to cover those costs before we can proceed with the exchange.
Should we have mistakenly sent you the wrong item, simply reach out, and we'll arrange for an exchange, providing a return label for the incorrect item and shipping the correct one to you promptly, with no additional cost on your end.